Whom You Know: LENOVO APPOINTS PAUL J. WALSH CHIEF DIGITAL OFFICER INTENSIFIES EFFORTS TO DRIVE DIGITAL TRANSFORMATION AND CUSTOMER CENTRICITY

Wednesday, December 19, 2018

LENOVO APPOINTS PAUL J. WALSH CHIEF DIGITAL OFFICER INTENSIFIES EFFORTS TO DRIVE DIGITAL TRANSFORMATION AND CUSTOMER CENTRICITY

Lenovo today announced Paul J. Walsh as Senior Vice President and Chief Digital Officer (CDO), effective today, reporting to Gina Qiao, Senior Vice President and Chief Strategy and Marketing Officer. In this new role, Walsh will help Lenovo harness the disruptive technologies fueling Intelligent Transformation that will shape the company’s customer experience for the next decade.

Redefining the customer experience for the future yields better outcomes all around – richer, more personalized interactions and increased product and service quality for customers, and reduced operating costs, and enhanced operational performance for Lenovo. It corresponds with Lenovo’s transition from a product, transactional-based approach to a smart solutions, customer-based company.

Specifically, Walsh will focus on driving improvements to the entire customer experience, from channels and processes to data, operating models, and culture. Through developing innovative MarTech systems and tools, enhancing the sales motion and services systems, Lenovo will improve the end-to-end customer journey. Additionally, Walsh will have global responsibility for customer research and insights, customer journey mapping, and driving improvement of company-wide customer engagement and experience.

An expert in his field, Walsh has nearly 25 years of experience across a variety of roles in highly-respected brands, including Visa, Dell, Amazon, and Microsoft. Most recently, he was Senior Vice President, Platform Strategy & Innovation for Visa Inc. Prior to Visa, he served as the Global Chief Information Officer (CIO) at Dell.

About Lenovo

Lenovo (HKSE: 992) (ADR: LNVGY) is a US$45 billion Fortune Global 500 company and a global technology leader in driving Intelligent Transformation through smart devices and infrastructure that create the best user experience. Lenovo manufactures one of the world’s widest portfolios of connected products, including smartphones (Motorola), tablets, PCs (ThinkPad, Yoga, Lenovo Legion) and workstations as well as AR/VR devices and smart home/office solutions. Lenovo’s data center solutions (ThinkSystem, ThinkAgile) are creating the capacity and computing power for the connections that are changing business and society. Lenovo works to inspire the difference in everyone and build a smarter future where everyone thrives. Follow us on LinkedIn, Facebook, Twitter, Instagram, Weibo, read about the latest news via our StoryHub, or visit our website at http://www. lenovo.com.

Recent Testimonials by Brand Ambassadors on their Experience with Whom You Know

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Peachy has such a strong relationship with her readers. She provides honest and real comments; she is truly a trusted source in a very large circle
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http://www.intelexusallc.com/

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-Giuliano Zuliani, Owner of Primola Restaurant
https://www.facebook.com/Primola-Canaletto-restaurants-NYC-135616799831091

"
Peachy Deegan is a gem. She is wonderful to feature our Irish brands in 'Whom You Know'! The articles are beautifully and passionately presented, bringing products and brands to life, making both relevant and fun for her many faithful followers to read. I am immensely proud for our hand-crafted products to be included in this venue!"

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Bill Follett
President, Belleek Group North America
www.Belleek.com

"As you know from my past features, Peachy Deegan and I were in the same class at Boston College prior to either of us becoming entrepreneurs. When we played together on the BC Alumni softball team in Central Park years ago, she mentioned she could not find a great dentist in Manhattan and could often be found networking on her phone in the outfield hiding from the ball. She was my second patient ever in 2006 when I opened my dental practice; I was one of the first sponsors on Whom You Know and the first Mover and Shaker featured in 2009 and have worked with her continuously since. She's even talked her friends that are doctors into being my patients, and they subsequently send their hospital colleagues. I don't know anyone that is as great of a networker and writer as Peachy, nevermind that she is upstanding and always good for her word. Cosmopolitan Dental is so happy to be in the company of the caliber of major brands she works with today, and although she will tell you a million ways to get your teeth dirty between Peachy's Picks, Terrific Takeout and Peachy's Pantry, Peachy Deegan will tell you there is only one way to get your teeth clean!"
-Dr. Garo Nazarian, Founder and Owner of Cosmopolitan Dental
http://cosmopolitandental.com/