Whom You Know: #ReadThis #LeadwithHospitality by #TaylorScott @TScott1502 @BenBellaBooks

Friday, August 20, 2021

#ReadThis #LeadwithHospitality by #TaylorScott @TScott1502 @BenBellaBooks

You don't need us to tell you how this past year and a half has been to the hospitality industry, but it's time to look on the bright side. Lead with Hospitality by Taylor Scott is a solid perspective in the industry from an experienced voice of reason addressing the general public who puts great emphasis on empathy. We found quite a lot of common sense contained in this work however common sense is not quite so common now, n'est pas?

We like the great organizational style of this book with clearcut strategy: Connect, Serve, Engage Inspire. This is a must-read for anyone young and starting out in the hospitality industry and if you are seasoned, you might enjoy Taylor's perspective. We particularly like his stories of going to Disney as a kid and his wife's career.

On page 37 Scott talks about how you must learn what makes you YOU and this is a maxim we credit to Ray Dalio who has been saying this since the beginning of time in Principles, which we hope to tell you more about in the future. This is a universal strategy and transcends hospitality and business in general and can be intelligently carried out to your personal life.

We would however say that just like everything else we've said in 26,000 posts, Manhattan is different across all disciplines, particularly hospitality. The city that never sleeps needs the government to wake up and support small business owners in a big way and this includes making the laws uphold safety, thus promoting tourism. LAW AND ORDER NOW NEW YORK! Not only the tv show but that is great too. Baptism by fire is de rigeur in Manhattan and we are so used to that. From our perspective we found some of what Scott says to be extremely laid back and might work best in slow places from an execution standpoint. His heart and ideas are absolutely in the right place.

Under encouragement we'd suggest COMPLIMENT and do so with qualifying statistics and facts to justify the emotion backing it. We really like how he quotes Mark Twain on page 140 and now that we've seen Val Kilmer's amazing Amazon documentary we lament that we never saw Val's Twain performance.

Find out how you motivate the elephants in the room and read this!

https://benbellabooks.com/

https://twitter.com/benbellabooks

https://www.instagram.com/benbellabooks/

https://www.facebook.com/benbellabooks

https://leadwithhospitality.com/

https://twitter.com/tscott1502

https://www.instagram.com/tscott1502/

https://www.facebook.com/TaylorScottOfficial

Lead with Hospitality

Be Human. Emotionally Connect. Serve Selflessly.

Across all industries and levels of organizations, one key leadership trait inspires and motivates more than any other: hospitality

We have all encountered inspirational leaders who’ve helped us, encour- aged us, pushed us to get outside our comfort zones, or motivated us to become the best version of ourselves. What is it about their leadership styles that inspires us to do more for our team and our personal and professional growth?

Turns out, we admire these leaders for the same reasons we love our fa- vorite hotels, resorts, restaurants, or bars: How they make us feel is essen- tial. Members of today’s workforce—especially millennials and Gen Z—are looking for inspiring environments and work that truly fulfills them. Speak- er, consultant, and hospitality industry veteran Taylor Scott knows that the most effective leaders approach their roles with heart, emotionally connect- ing with their team before managing them.

Drawing from his two decades in leadership roles at respected hotels, resorts, and restaurants, Taylor distills the principles of gracious hospitality into specific, actionable leadership lessons applicable in any industry, such as:

• How making people feel welcome fosters loyalty and keeps workers engaged with an organization’s purpose

• How serving people with empathy and compassion sparks workers’ highest productivity

• How making people feel comfortable encourages exploration and dis- covery while inviting everyone to lean into their creativity

• How making people feel significant drives them to deliver their best work

Lead with Hospitality is a call to action to connect with people on a human level which ultimately inspires teams, organizations, and companies to go to the next level.

TAYLOR SCOTT graduated with honors from Florida Southern College, in Lakeland, FL, earning a BS in Business Administration. He earned a Masters of Management in Hospitality from Cornell University. Taylor has worked for notable brands such as Disney Parks and Resorts, The Cosmo- politan of Las Vegas, Wynn Encore Las Vegas, Gaylord Hotels and Resorts, Starwood Hotels and Resorts, and Disney Vacation Club.

BOOK DETAILS

Title: Lead with Hospitality

Subtitle: Be Human. Emotionally Connect. Serve Selflessly

Author: Taylor Scott

Publisher: Matt Holt Books,

an imprint of BenBella Books, Inc. Distributed by Two Rivers

Distribution

Publication Date: April 27, 2021

ISBN: 9781950665945

eBook ISBN: 9781953295224

Format: Paperback Page Count: 240

Recent Testimonials by Brand Ambassadors on their Experience with Whom You Know

"I work with Peachy Deegan because she's prolific at what she does. She's a hard worker, she's thoughtful and she's tasteful at what she writes which is very important. Peachy gets the facts correct, and just that alone is worth its weight in gold."

-Edward Tricomi, Master Stylist and Owner of Warren-Tricomi
https://warrentricomi.com/

"No one has yet to express their taste for our cuisine better than Peachy Deegan on Whom You Know. Thank you for transforming our flavor into words, unlike any other before.
Sometimes WHOM YOU KNOW, really makes a difference and Ammos Estiatorio is grateful to know Peachy Deegan!"
-
Dimitris Nakos, Founder and Owner of
Ammos Estiatorio
https://ammosnewyork.com/

“Whom You Know has done an amazing job of featuring our company over many years [seven]. Peachy has worked tirelessly to create a well-curated selection of topics and brands that are clearly of relevance to her growing audience of readers. Her articles are filled with great insights based on first-hand experience. She does her research, knows her business and is a pleasure to work with!”

-David Sasuga, Owner of Fresh Origins Microgreens
www.FreshOrigins.com

"Peachy Deegan has the pulse of the nation and highlights exceptional opinion leaders in more than 23,000 inspiring and entertaining posts. Her 100,000 twitter followers are a true testimony to Peachy’s ability to inspire, motivate and entertain. She is a feminine force to be reckoned with and an exemplary example of an influential voice in today’s world."

-Mica Mosbacher, author of the new book The Hurricane Factor: Stormside Patriots and tv political commentator

"It was an honour to be chosen for Movers and Shakers by Peachy Deegan. The questions in the interview were intelligent and insightful and I thoroughly enjoyed answering them. The reaction to the interview has been overwhelmingly positive and has helped bring my art practice to a wider audience."
-Damien Flood, Internationally Acclaimed Artist
http://www.damienflood.ie/

"We were so fortunate to hit Peachy’s radar. Her review of our Warmies was spot-on and came at a great time in our company’s early history.
Peachy has such a strong relationship with her readers. She provides honest and real comments; she is truly a trusted source in a very large circle
of consumers."
-Scott Wehrs
President
Intelex U.S.A.
http://www.intelexusallc.com/

"We at Primola love working with Whom You Know and are proud to have been a highly-ranked Manhattan restaurant by Peachy Deegan since 2012, and are featured seasonally. We appreciate the fantastic work Peachy does highlighting our cuisine with her sublime writing style and the whole neighborhood of the Upper East side. Also, we are glad that she has started a Made in Italy column! If you have the opportunity to be considered for review, we'd highly recommend working with her."
-Giuliano Zuliani, Owner of Primola Restaurant
https://www.facebook.com/Primola-Canaletto-restaurants-NYC-135616799831091

"
Peachy Deegan is a gem. She is wonderful to feature our Irish brands in 'Whom You Know'! The articles are beautifully and passionately presented, bringing products and brands to life, making both relevant and fun for her many faithful followers to read. I am immensely proud for our hand-crafted products to be included in this venue!"

-
Bill Follett
President, Belleek Group North America
www.Belleek.com

"As you know from my past features, Peachy Deegan and I were in the same class at Boston College prior to either of us becoming entrepreneurs. When we played together on the BC Alumni softball team in Central Park years ago, she mentioned she could not find a great dentist in Manhattan and could often be found networking on her phone in the outfield hiding from the ball. She was my second patient ever in 2006 when I opened my dental practice; I was one of the first sponsors on Whom You Know and the first Mover and Shaker featured in 2009 and have worked with her continuously since. She's even talked her friends that are doctors into being my patients, and they subsequently send their hospital colleagues. I don't know anyone that is as great of a networker and writer as Peachy, nevermind that she is upstanding and always good for her word. Cosmopolitan Dental is so happy to be in the company of the caliber of major brands she works with today, and although she will tell you a million ways to get your teeth dirty between Peachy's Picks, Terrific Takeout and Peachy's Pantry, Peachy Deegan will tell you there is only one way to get your teeth clean!"
-Dr. Garo Nazarian, Founder and Owner of Cosmopolitan Dental
http://cosmopolitandental.com/